25/02/2026 - RSN Seminar: Rural Connectivity

You can download the agenda for the day here

The Speaker Presentations can be downloaded below:

Kerry Booth, Chief Executive of the Rural Services Network "Welcome & Introduction to the topic of Rural Connectivity" (Download presentation here)

Archie Ratcliffe, Interim Head of Public Affairs and Stakeholder Engagement, LGA    "Digital Communities APPG report – Reconnecting Britain" (Download presentation here)

Sodhi Dhillon, Engagement Manager - Digital Voice, BT "BT Digital Voice - Final Year Before PSTN Switch Off" (Download presentation here)

Sonia Constant, Digital Service Manager, South Cambridgeshire District Council “Implementing AI in the Contact Centre at South Cambridgeshire District Council" (Download presentation here)

An AI generated summary of this seminar can be downloaded below:

Speakers and related links:

Archie Ratcliffe, Interim Head of Public Affairs and Stakeholder Engagement, LGA   
"Digital Communities APPG report – Reconnecting Britain"
https://www.local.gov.uk/
Email: [email protected]

- Reconnecting Britain APPG report
https://digitalcommunities.inparliament.uk/reconnecting-britain-report

- Care to connect APPG report
https://digitalcommunities.inparliament.uk/care-to-connect-public-switch-telephone-network-migration-report

Sodhi Dhillon, Engagement Manager - Digital Voice, BT
"BT Digital Voice - Final Year Before PSTN Switch Off"
https://www.bt.com/about/all-ip
Email: [email protected]

- How to support family and friends with the digital landline switchover
https://www.bt.com/about/all-ip/connected-together

Sonia Constant, Digital Service Manager, South Cambridgeshire District Council
“Implementing AI in the Contact Centre at South Cambridgeshire District Council"
https://www.scambs.gov.uk/

- South Cambridgeshire Chatbot Case Study
https://www.local.gov.uk/case-studies/south-cambridgeshire-contact-centre-chatbot-improve-resident-satisfaction

- LGA AI Network
https://www.local.gov.uk/our-support/cyber-digital-and-technology/cyber-digital-and-technology-network-groups/ai-network

Useful links from the session:

- RSN Delivering for All Campaign
https://www.rsnonline.org.uk/delivering-for-all

- RSN Fair Funding Campaign
https://rsnonline.org.uk/fairer-funding-campaign

- Statistical Digest for Rural England, Connectivity and Accessibility
https://assets.publishing.service.gov.uk/media/68ee680682670806f9d5e074/5_Connectivity_and_Accessibility_15_10_2025.pdf

- Internet firm drops out of rural broadband
https://www.bbc.co.uk/news/articles/cd70yxwp9wpo

- Project Gigabit
https://www.gov.uk/guidance/project-gigabit-uk-gigabit-programme

- Shared Rural Network
https://srn.org.uk/

- The Priority Services Register
https://www.thepsr.co.uk/

- 2026 programme available to book now!
Visit: https://rsnonline.org.uk/images/meetings/online-seminars/2026/programme.pdf
Please note, our events are free to attend for RSN members only.