By the end of 2025, BT aims to transition every household to the ‘Digital Voice’ technology and has already started converting some properties.
Despite concerns being made from campaigners about the impact on rural communities, vulnerable homeowners and elderly residents, BT has clarified their position on what customers can expect between now and December 2025.
This includes waiting until later in the roll-out programme to move vulnerable residents to ‘Digital Voice’.
The Northern Echo - BT move to clarify landline concerns from rural and vulnerable residents
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