If you live in a rural area, you might have faced some challenges when trying to see your GP—long wait times, confusing booking systems, or even not being sure what help is available. That’s why Healthwatch North Yorkshire, who work to listen and make care better, has put together a guide to help people navigate their local GP practice more easily.

This guide is full of straightforward advice on things like:

• Booking an appointment – Whether it’s online, over the phone, or in person, we break down your options so you can find what works best for you.
• Knowing when to see your GP – Not sure if you need a doctor, a nurse, or another service? This guide helps you figure that out.
• Understanding your rights – Find out what you’re entitled to as a patient and how to get the best care.
• Giving feedback – Got a great experience to share? Or something that didn’t go so well? The guide explains how to pass on your thoughts.
• Getting extra support – If you have additional needs, there’s information on what help is available to make sure you’re supported.

The goal is to make accessing healthcare easier and more transparent for everyone.

If you’ve ever felt frustrated or confused about how to get an appointment or what services are available to you, this guide is a great resource. You can check it out on the Healthwatch North Yorkshire website at www.HealthwatchNorthYorkshire.co.uk for all the details.

In just three minutes, you can make a difference. 

Share your views on health or social care services, wherever you are in England. Tell Healthwatch what works and what needs improvement. It's confidential, quick and won't affect your care. But your experience will help us tell NHS and social care services how to make your care better. https://www.healthwatch.co.uk/have-your-say