Over 15,000 Free to Use ATMs Lost Since 2018

The number of free to use cash machines available in the UK has fallen by almost 30% in the last five years, according to new figures from the Association of Convenience Stores.

ACS’ Access to Cash Tracker reveals the change in ATM provision in every constituency across the UK, providing detail on how the total number of ATMs in each constituency has changed since 2018, how the split between free to use and charged ATMs has changed since 2018, and how many people there are for every one ATM in each constituency. The Tracker uses official figures published by LINK every month on the access to cash provision throughout the UK.

The total number of free to use cash machines currently stands at 37,836, down from over 53,000 in 2018.

Figures from the 2023 Local Shop Report show that 40% of convenience store retailers offer a free to use cash machine for customers in their stores, with 12% having a charged cash machine on site.

The ACS has now called on the Government to review the level of the interchange fee which is set by LINK to cover the operation and management of ATMs.  

ACS chief executive James Lowman said:

“Cash is still an incredibly important payment method for millions of people in the UK and is used by many customers as a way of managing their money. Convenience stores play a vital role in providing customers with access to their cash, especially with the closure of bank branches in communities, but many members have told us that they are being forced to either remove or change their free to use ATMs because they’re just not financially viable. We have called on the Government to review the level of ATM interchange fees to ensure the long-term sustainability of the free to use ATM network.”

RSN Chief Executive, Kerry Booth, echoed Mr Lowman’s comments:

“The Rural Services Network is concerned about the reduction in availability of cash for rural residents.  Whilst the Government has committed to people and businesses being no more than three miles away from a place that they can withdraw cash, reducing ATMs mean that in reality it is becoming more difficult for rural residents to access cash.  In my constituency, the total number of ATMs has reduced by over a third in the last five years.  We would like to see Government ensure that rural residents are not being disadvantaged yet again simply because of where they live.“

You can view and use the ATM tracker here.


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