About North East Ambulance Service

The North East Ambulance Service NHS Foundation Trust (NEAS) operates across Northumberland, Tyne and Wear, County Durham, Darlington and Teesside. We provide an Unscheduled Care Service to respond to emergency calls, and a Scheduled Care service which provides pre-planned non-emergency transport for patients in the region.

Since 2013 we have delivered the NHS 111 service for the region to provide urgent medical help and advice, and we have been able to demonstrate how this service can run alongside the 999 service to provide a seamless access point for patients.

The video below shows how we're integrating urgent and emergency care in our region: