Citizens Advice in Dorset (CAiD) is a consortium of three local Citizens Advice charities in the Dorset council area, which provide free, confidential and impartial advice to help people find a way forward, whatever problems they face.
Its aim is to ensure that the people of Dorset have access to the best possible advice services by promoting the work of Citizens Advice, and by supporting the development and growth of the service.
Citizens Advice in Dorset provides free, independent and confidential advice and information. We offer a full range of advice and support including help with....Welfare Benefits, Debt, Employment, Energy, Housing and Consumer issues.
The Indices of Deprivation (access to Housing and Services domain) indicate that a vast area of Dorset suffers from rural deprivation. This makes it more difficult for local residents to seek help with the issues they face. We respond to this need by providing:
Adviceline telephone service, self-help through our website, a face-to-face
service with home visits where appropriate, free telephone advice and improved digital channels including email, video call technology to provide face-to-face advice without the need to travel, a Single Point of Contact for third parties to refer clients easily, email advice, webchat and video calls.
[developing flexible locations which involve the shortest journey for clients including locating Citizens Advice phones and computers in community access points for those clients who are digitally disadvantaged]
To find our more visit: https://citizensadvicedorset.org.uk/
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