Southern Water and Farming UK announced that the Countryside and Community Research Institute and Rural England CIC presented a report, sponsored by five utility companies: Cadent, GEUK, Southern Water, Wales & West Utilities, and Western Power Distribution, along with the Department for Environment, Food and Rural Affairs; to explore the rural dimension to vulnerability, as experienced by customers

The overall aim of this study was to understand better the lived experience of a range of customers in vulnerable situations who live in rural areas of England, to assess the importance of rurality as a factor compounding vulnerability, and to consider in the light of these factors, whether more or better-designed PSR (Priority Service Register) support could be provided.

Southern Water believes that only a small proportion of eligible customers in its region are currently registered on their PSR and urges their customers who are reading this report to enquire for further details.

Full articles:

Southern Water - Rural England launches report looking into fuel poverty in rural areas

Farming UK - Rural areas set to be hit hardest by expected energy bill rise